Saturday, October 26, 2019
The Confusion Behind Computer Advertisements :: Media
The Confusion Behind Computer Advertisements Advertising is the key ingredient to a companyââ¬â¢s success, so itââ¬â¢s pretty common for a company to go to extreme levels to sell their products. ââ¬Å"There are six basic consumer behavior decisions when it comes to creating a desire for a brand name or product. 1. Problem Recognition: The consumer decides that he or she needs something. 2. Search: The consumer gathers information about ways to satisfy this need. 3. Evaluation of Alternatives: He or she weighs the plusses and minuses of the alternatives. 4. Decision: The consumer decides what to buy. 5. Purchase: He or she buys it. 6. Post purchase Evaluation: The consumer decides whether he or she bought the right thing. In realty, human beings are resourceful enough to find what they need without adsâ⬠(Kaufman, 2004). However, ads do as much damage as it does good. Pushing more and more ads down consumersââ¬â¢ throat is not going to necessarily make them want to buy that product; Internet pop-up ads are a prime example. The abundance of ads is not the only problem. Many ads can be misleading in what they are really trying to sell you; Dell is a good example of misleading ads. Travis a dell computer customer writes in an Internet complaint, ââ¬Å"we ordered a dimension 8200 series but we were late in receiving the camera kit. When we did receive the camera kit it wasnââ¬â¢t the right one for that computer, but Dell still wouldnââ¬â¢t take it back because it was already past the 30-day warrantyâ⬠(Travis of Kalispell, MT, 2004). Best Buy is also guilty of using misleading advertisement, which leads to even more serious accusations. Katherine of Hartsdale (2004), NY wri tes, ââ¬Å"for Christmas my mom bought me a Playstation 2 and several games. One of the games wouldnââ¬â¢t work so I tried taking it back to Best Buy.
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